Booking A Reservation

To book your rental car

To book your hotel room

To book your airline tickets...

Using the Menu Bar on the left hand side, click on "Plan a New Trip". This will take you to the "Flights" screen.

  • Choose one option for "Round Trip", "One Way" or "Multiple Destinations" at the top.
  • In the "From" box enter the city you are leaving from either by using the airport code if you know it or by using City, State.
  • Enter your departure date and time by using the drop down arrows next to the date and time boxes.
  • In the "To" box enter your destination city.
  • Enter your return or continuation dates and times by using the drop down arrows next to the date and time boxes.
  • Below that choose to either see available flights including prices or not including prices.
  • Then click on "Search for Flights" at the bottom right.

The "Flight Search Results" screen will come up displaying several choices for your itinerary.  The airline and flight number will be blue and underlined; if you click on that link it will put all of the flight specifics up for you.  Also under each flight option you will see a link that says "Rules".  If you click on that link it will show you all of the rules of that particular fare (i.e. non-refundable, 7-day advance fare, etc.).

If you see an option that suits your needs, click in the circle next to that option and then click "Reserve". Your "Flight Booking Options" screen will be displayed.  This will show your flight itinerary, give you the price again, and it will ask you to:

  • Either reserve the flights and purchase the tickets or not reserve the flights and check other options.
  • Select your preferred credit card.
  • Complete the "Special Handling Instructions" box where you will put any information or requests you want your travel agent to see or handle for you (i.e. upgrades, exit row seats, etc.).
  • Then click on "Continue".  It will now move on to booking the next piece of your itinerary.

If you don't see an option that suits your needs, you may see alternative flights to choose from by clicking on "Flight #1 Alternatives".

  • Select a flight from each list for each leg of your itinerary by clicking in the circle next to the flight you wish to choose then clicking on "Select".
  • When you have selected a flight for each leg of your journey, click on "Price".
  • You will still see all of the other options that were there before, but the one you just hand-selected will be shown as well with a price for that option.  Choose one and then click on "Reserve".
  • Your "Flight Booking Options" screen will be displayed.  This will show your flight itinerary, give you the price again, and it will ask you to reserve the flights and purchase the tickets as above.


To book your rental car...

Using the Menu Bar on the left hand side click "Rent a Car".

The Car Request screen appears.  If you are adding a car to an air itinerary, it will be pre-filled with the pick-up location, time, drop-off location and time.  If you are booking a car-only reservation, you will need to complete these fields.  Click "Search for Car" when you are ready.

The "Car Search Results" page will be displayed where you can choose a car to reserve by clicking in the circle next to the car you wish to choose then clicking on "Reserve".


To book your hotel room...

Using the Menu Bar on the left hand side click "Reserve A Room".

The Hotel Request screen appears.
If you are adding a hotel to an air itinerary, it will be pre-filled with the date, time, and location.  If you are booking a hotel-only reservation, you will need to complete these fields.

You may choose to search for a hotel either by distance from zip code or a particular reference point such as the airport or the city center. 

  • Enter the number of miles and then click on either Zip Code (enter the zip) or Reference Point (choose a reference point from the drop down list or click on Get More Reference Points if you don't see yours on the list).
  • Then either select up to 3 hotels chains you'd like to use from the list OR enter a hotel name in the last box (i.e. Holiday Inn).
  • Then click on "Search for Hotels".

Your Hotel search Results will be displayed where you can choose a hotel to reserve by clicking on "Rates/Reserve".  From this screen you can also view a Map Quest map of the area by clicking in the square next to the hotel you wish to see and then clicking "View Map". You can also see all of the hotel's amenity information and phone and fax information by clicking on the hotel name link.

The next screen will ask you to select a credit card to guarantee it to from a drop down list, add any special requests for the hotel, and choose a rate by clicking in the circle next to the hotel you wish to choose then clicking on "Reserve".  You can also view the hotel's cancellation policy information by clicking on the Rules link from this screen.
 

...you're almost finished!

After completing these three stages your full itinerary will now be displayed. From this screen you can do any of the following:

  • Make any changes necessary to your itinerary before the ticket is issued by clicking on "Cancel This…" or "Change This…" below each piece of the itinerary.  If you make any changes to your itinerary or your seats, please click on "Refresh Itinerary" at the top of the page once you have made your changes; this will save your changes.
  • View or change your assigned seat and the seat map by clicking on the seat number on your flight leg.
  • View the rules for any piece of your itinerary by clicking on the "Rules" link below each piece of the itinerary.
  • Add another car, flight, or hotel.
  • Cancel the whole itinerary by clicking on the "Cancel Entire Itinerary" link at the top of the page.
  • Print your itinerary by clicking on the "Printable Itinerary" link at the top of the page.

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