Ritz-Carlton Ranked Top Luxury Brand by J.D. Power

Travelers are happier than ever with their hotel accommodations, as overall satisfaction for the industry has increased, according to the annual J.D. Power hotel satisfaction study. The J.D. Power 2018 North America Hotel Guest Satisfaction Index showed that overall satisfaction for the industry increased 8 points to 825 (on a 1,000-point scale), driven by increased…