Sending your employees all over the country or the world requires a lot of moving parts, and you’re at the center of them all. Corporate travel agencies can help reduce the stress of planning as well as be a resource for your employees once they’ve embarked on their trips. If you’re looking for a corporate travel agency, here are eight questions to ask up front that can help you find the right partner.
Which account manager is assigned to our company?
It’s key to have a main point of contact at the travel agency to make your booking process as easy as possible. Having a real person you can speak to over the phone and via email ensures you’re getting real-time, accurate answers to your most important planning questions.
Do I have to set up travel policies?
Having company travel policies in place is highly recommended. If you don’t know where to start, speak with your agent to see if she/he can get you started.
Will I have support 24/7?
Check with your agent to see what kind of support they offer. Ideally, you want an agency with 24/7/365 support, especially when your employees are traveling overseas or over the holidays for business. It’s also comforting for them to know that if the plans go awry, they have someone to speak to.
Is the itinerary accessible online?
Your agency should be utilizing an online booking tool, giving you access to your itinerary anywhere, anytime, on any device. This can be very handy for your road warriors who are always on the go.
My company needs custom travel plans. Can you help?
No two companies are alike, so their travel plans shouldn’t be either. Seek an agency that offers customized travel programs and solutions that are tailored to your company’s needs.
What kind of technology are you using?
Planning and booking a trip can be a streamlined process if an agency is using the most recent, industry-leading technology. With that, the agency can give you access to top tools like FlightStats, GlobalVCard, and TripBAM. Even better, some agencies volunteer to beta-test the most cutting-edge technology that can make your process easier.
Do you offer travel reporting?
Look for an agency that uses a web-based, travel data consolidation and reporting tools. You can gain real-time insight, control spending, maintain budgets, and save money. If they offer you access to standardized reports, you’ll have complete control over your data with clarity to make more informed decisions.
What benefits can I expect from partnering with a corporate travel agency?
Working with a corporate travel agency means less stress for you when it comes time to plan and book a trip. Your agent will take away the time you previously spent on the phone with airlines or scrubbing the internet for the best hotel deals. Travel agencies have special negotiated rates for hotels and car rental partners. With a travel agent, you have more time to focus on more important tasks.
Are you considering a travel agency for your next big trip? Look no further. Since 1972, Teplis Travel Service has supported travelers around the world. We offer corporate travel solutions, plus we combine the guaranteed lowest fares with experienced agents and highly customized service platforms. Contact us today at 800-669-6547 to experience for yourself our standards of personalized service.