Uber Rolls Out Vouchers for Businesses

Uber unveiled a new product Tuesday called “Uber Vouchers” that’s designed to help businesses sponsor free or discounted ride-hail trips for their customers. It’s the company’s latest service aimed at growing the B2B (business-to-business) market, and the announcement comes right before Uber is expected to officially announce its public offering. Companies that already offer customers…

Major Changes Coming to United’s MileagePlus

United fliers who redeem frequent flier miles for flights have always been able to nail down precisely how many miles they need to cash in for a dream vacation. Starting Nov. 15, and right in time for the holiday travel rush, that predictability all goes away when the airline’s MileagePlus program switches from fixed award…

Coming Soon: ONE Order

If you work in the travel industry, you’ve probably heard of New Distribution Capability. NDC is the airlines’ attempt, through IATA, (the International Air Transport Association) to upgrade the technology used by their indirect partners (TMCs, online booking companies and corporate online booking tools) to sell airline tickets. But, NDC is only the first of…

Boeing 737 Max Jets Grounded

With President Trump issuing an emergency order yesterday grounding the Boeing 737 Max fleet in the United States, Southwest, American and United scrambled to replace Boeing 737 Max 8s and 9s on their routes and rebook passengers as quickly as possible. A Southwest flight from Oakland to Newark landed at 7:10 p.m. EDT, Wednesday, the…

American, Hyatt Launch New Loyalty Benefits

A new World of Hyatt and American Airlines AAdvantage loyalty partnership lets you earn more rewards points & miles when you travel. You can earn World of Hyatt points on American Airlines purchases and you can earn American Airlines AAdvantage miles on Hyatt purchases. When you have an elite membership status with either loyalty program,…

Continuous Sourcing: Shaking Up Procurement

The way in which corporations select their travel partners is changing. Sourcing air, hotel and car rental travel, traditionally undertaken through an annual RFP, can take three months and cost thousands in lost productivity. No wonder travel managers are looking at alternatives. Contemporary sourcing is quicker, using real-time and predictive data for decision-making in partnerships…

Aloha Reckoning

In April 2018, a spring storm crept up on Kauai’s north shore, dumping record rainfall that generated flash floods that swept away homes, bridges, roads and crops. Most of the Garden Isle was unaffected, and Kauai went on to set a record for visitation for the ninth consecutive year. But traffic in the bucolic north…