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Business Travelers Value Wi-Fi More Than Apps

While hotel companies have continued to enhance their mobile apps, a GBTA study suggests that, technology-wise, business travelers are still more interested in increased in-room power outlets and streaming services than they are in things like mobile key and mobile check-in and check-out.
The study, conducted in partnership with Best Western Hotels & Resorts, surveyed 831 business travelers in the United States and Canada via an online questionnaire fielded between April 18 and 26.¬†Asked to rank hotel technology by interest, 34 percent of business travelers ranked “more regular power and USB outlets” among their top three. Similarly, 34 percent ranked “streaming services on guest televisions” and 32 percent ranked “in-room chargers for laptops and/or phones” in their top three. Mobile or keyless entry wasn’t too far behind, with 27 percent of travelers ranking it in their top three.To read more at Business Travel News, click here.

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