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Second Seattle Airport Opens

The first commercial flights from what’s been dubbed “Seattle’s second airport” began last week from the brand-new passenger terminal at Paine Field (airport code “PAE”) in Everett, Washington. The two-gate, 30,000-square-foot terminal is a private partnership between Propeller Airports and Snohomish County and feels more like a swank airport lounge than a small regional airport. To the delight of many …

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Back Taxes Can Jeopardize Your Passport

The IRS has reiterated its warning that taxpayers may not be able to renew their passports or get a new one if they owe $52,000 or more in federal taxes. In January of last year, the IRS began implementing new procedures for individuals with “seriously delinquent tax debts.” The change in the law came in the Fixing America’s Surface Transportation …

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Hotels: Clearing the Air

Forget free wine hours and on-demand workout videos. An increasing number of hotels around the world are now providing guests the option to book rooms with filtration and purification systems that minimize threats of air pollution and offer cleaner air. “Interior air quality can be abysmal,” said Beth McGroarty, research director for The Global Wellness Institute, a nonprofit organization for …

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Airlines Tighten Lounge Access

If you’re a frequent airport lounge guest, have you noticed that they are getting uncomfortably crowded at times? The providers of those lounges certainly have, and they’re changing their policies this year to limit lounge access, even for members who pay the big bucks. American Express has been actively expanding its network of Centurion airport lounges for premium cardholders, but …

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“Southwest Effect” Hits Hawaii Fares

Southwest Airlines finally performed its first test flight to Hawaii last week and airlines already appear to be lowering fares in response with flights as cheap as $358 round trip. On Monday, flights from San Francisco to Honolulu started at $358 round trip for seven days of travel. Google’s flight price history shows flights reaching more than $600 for a …

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Ancillaries: Keeping Track of Extras

Once upon a time, when you booked an airline ticket, that was it. Your seat, your bag, your in-flight meal and entertainment – everything was included, whether you took advantage of the option or not. Not anymore. Ancillary services – primarily, though by no means exclusively, charging for bags and seats – is big business for airlines these days. In …

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Consolidating Meeting and Business Travel

At many companies, different departments oversee the planning of small offsite meetings and the procurement and booking processes for corporate business travel. In addition, small events are often charged on corporate credit cards, and the expensing is categorized under general travel and entertainment, rather than business development. That discrepancy causes inefficiencies, including a lack of transparency around the true return of …

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A Bigger, Better 777

It’s been a while since Boeing introduced a new aircraft design rather than size variations on existing models. But that will change soon as the manufacturer is on track to start test flights this spring of its newer, wider 777X aircraft. The 777X is the next generation of Boeing’s 777 aircraft, which comes in two models—the 777-200 and larger 777-300. …

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Playing the Loyalty Points Game

Frequent flyer programs have long been the bane of travel managers’ lives. The ability to put points into an ever-expanding loyalty wallet is often irresistible for travelers who book outside policy for personal gain. Not only does this undermine corporate deals, reducing the amount of business given by their employer to a particular airline, it also lays waste to any …

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Concierge Lounge Concept Catches On at Aria & Vdara

In August, Aria Resort & Casino took its concierge desk out of the lobby and installed it around the corner in a dedicated lounge. The idea, said Aria vice president of hotel operations Paul Berry, was to eliminate the pressure of the typical concierge desk experience, the feeling of looking over your shoulder and seeing a line of customers waiting …