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Facial Scans of Air Travelers Trigger Controversy

As the Department of Homeland Security continues to expand the use of facial recognition cameras at U.S. airports, and as more airlines test the technology at boarding gates, a new report has cast doubt on the effectiveness and legitimacy of the entire project. DHS is already using biometric facial scanning of some travelers departing the U.S. at several airports, including …

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More Transatlantic Service to Midsize U.S. Cities

Boosted by the rise of transatlantic low-cost carriers and spurred on by more fuel-efficient aircraft and the ever-expanding market for international air travel, European carriers have ventured increasingly into midsize U.S. cities in recent years. In early January, when Icelandair announced that this summer it would become the first airline to fly nonstop from Kansas City to Europe, it marked …

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Travel Management RFPs: How To Improve The Process

Given that the average RFP (request for proposal) for a corporate travel management company runs to hundreds of questions and the answers can read like War and Peace, it is not surprising that both suppliers and buyers are fatigued with the entire process. And worse, according to research undertaken by consultancy Festive Road, when asked why both parties persist with …

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More Airlines to Ban Smart Bags

Even though smart bags — suitcases outfitted with USB charging stations, GPS tracking, built-in hot spots, and an array of other high-tech features — continue to flood the market, a growing number of airlines are prohibiting them from aircraft. Most recently, United Airlines, Hawaiian Airlines, and Allegiant Airlines announced restrictions on smart luggage. Delta Air Lines, Southwest Airlines, American Airlines, …

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Meeting Planning and Travel Management

There’s so much overlap between travel management and event spending that corporations are increasingly combining the functions. This consolidation is happening quickly in a bid to increase savings and corporate efficiency. With air and hotel costs on the rise, sustained savings are a focus among stakeholders across organizations. The Global Business Travel Association and Cvent polled 124 North American event …

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GBTA Europe: Taming Meeting Travel

We find a lot of valuable travel advice floating “across the pond”. Here’s a very informative report from the GBTA Europe Conference 2017 where members had the chance to hear a panel of experts discuss top tips for bringing a company’s travel and meetings management under one umbrella. Lead by Betsy Bondurant of Bondurant Consulting, the panel included Benjamin Park, …

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Simplification the Way Forward for Travel Industry

According to research from the Association of Corporate Travel Executives (ACTE), underwritten by HRS, travel managers are struggling in the face of changing technology and business travellers’ needs and expectations. Respondents recognise the challenge and understand that simplifying their programmes could yield benefits, but simplification initiatives face competing priorities. Titled Simplifying Managed Travel, the study finds that traveller safety is …

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Travel Insight: Millennials

Millennials are now the largest demographic group. It’d be hard to miss that news, unless you’ve spent the past couple years in a cave, disconnected. Countless articles and research papers have been written about this massive group — 79 million in the US and nearly 14 million in the UK. Representing 25% of US business travelers, they are more likely …

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Spending Habits of the Millennial Generation

Millennials have overtaken Baby Boomers as the largest living generation in the U.S. within the past year, according to Pew Research. Those who buy into the stereotype of the selfish, self-centered snowflake will likely cringe at the news. But Concur, the travel and expense management firm, decided to take a close look at what this group is actually spending when …

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Are Last Room Availability Rates Overvalued?

Last Room Availability rates (LRA) can often be “over-valued” and could be costing some companies up to $1 million each year in their hotel program. Research from Hotel Solutions (a CWT consulting arm) has shown a 5 per cent gap between the perceived and actual value of LRA – for a company that spends $20m with preferred hotels, it could …