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Continuous Sourcing: Shaking Up Procurement

The way in which corporations select their travel partners is changing. Sourcing air, hotel and car rental travel, traditionally undertaken through an annual RFP, can take three months and cost thousands in lost productivity. No wonder travel managers are looking at alternatives. Contemporary sourcing is quicker, using real-time and predictive data for decision-making in partnerships between buyers and sellers, based …

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Ancillaries: Keeping Track of Extras

Once upon a time, when you booked an airline ticket, that was it. Your seat, your bag, your in-flight meal and entertainment – everything was included, whether you took advantage of the option or not. Not anymore. Ancillary services – primarily, though by no means exclusively, charging for bags and seats – is big business for airlines these days. In …

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Consolidating Meeting and Business Travel

At many companies, different departments oversee the planning of small offsite meetings and the procurement and booking processes for corporate business travel. In addition, small events are often charged on corporate credit cards, and the expensing is categorized under general travel and entertainment, rather than business development. That discrepancy causes inefficiencies, including a lack of transparency around the true return of …

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Travel Policy Rogues

Mavericks have been around since travel programs were invented; where there are rules, there are those who will break, ignore or circumvent them. One company describes its mavericks as the good, the bad and the ugly, referring to compliant, deliberately non-compliant and completely ignoring the rules. And there are plenty of ways for travelers to color outside the lines. As …

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Corporate Travel in 2019

Nick Evered, SVP and General Manager, APAC, at SAP Concur recently shared his thoughts about the trends we’ll see in the travel industry during the coming year. The way professionals travel for business is constantly changing, and 2019 will be no exception. With growing economic interdependence, the rise of the sharing economy and advancements in technology, the typical business travel …

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The Rental Car of the Future

The traditional car rental business is changing at warp speed these days, peddling as fast as it can to compete with new peer-to-peer offerings. One strategy that permeates the response of majors such as Enterprise Holdings, Hertz, Sixt and others is to offer a product line that runs the gamut. Consider the assessment of Alexander Sixt, member of the Sixt …

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Is Amtrak Becoming Like the Airlines?

For millions of travelers who live along the Interstate 95 corridor – Amtrak is the quickest, easiest, least stressful, most productive and often cheapest mode to get from Connecticut to downtown Washington. The same is true in many other communities nationwide. But is “airline creep” working its way into Amtrak’s policies, pricing, fees and service? It’s a reasonable question, since …

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Airports Move to Protect Parking Revenue

Loyalty programs, half-off sales and even free coffee. These are some of the measures airport executives are considering to encourage travelers to park in their lots and garages, as ride-hailing apps like Uber and Lyft have surged in popularity. Parking is an important source of revenue for airports, sometimes second only to the fees airports collect from airlines, such as …

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Duty of Care: Solo Female Business Travelers

For women, the fastest-growing group of business travelers, the usual fatigue and frustrating logistics of visiting a foreign country may be the least of their problems. There’s personal safety to be considered as well. And how companies are dealing with this Duty of Care issue is a mixed bag, at best. Sixty-nine per cent of U.S. travel buyers (who are …

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GBTA: Corporate Travel Costs Expected to Rise in 2019

In a report issued last week, the GBTA (Global Business Travel Association) warned corporate travel managers that business travel costs are expected to rise in 2019. Hotel room rates are expected to rise by more than 5% in Asia and Europe and by 2.1% in North America. Hotels in Latin America may experience a dip of 1.3%. Hotel groups have reported …