Last Room Availability rates (LRA) can often be “over-valued” and could be costing some companies up to $1 million each year in their hotel program. Research from Hotel Solutions (a CWT consulting arm) has shown a 5 per cent gap between the perceived and actual value of LRA – for a company that spends $20m…
No matter the size of your travel program, there’s a chance your company is missing out on thousands of dollars in benefits by neglecting to maximize savings through corporate airline loyalty programs. Even if you have enough volume to score multiple discount rates with different carriers, it’s still possible you could be leaving airline points…
Business travel, such as sending employees to conferences, meeting with key clients, and attending training events is a necessary expense that ultimately supports company goals. However, for many companies, processing travel expenses make up a significant portion of total operating costs. Fortunately, with the proper tools in place, travel and expense management is an easily…
Note: The study detailed in this article is for Vacation & Leisure Travel, NOT Corporate Travel. The statistics from that sector are different than those presented below… Consumers report that travel agents save them an average $452 per trip plus four hours in travel planning, and help them avoid costly mistakes, according to new research about…
Traveling for work is a necessity for many corporate jobs. According to one survey, 60% of business travelers are away from home 10 or more days per year. As many as 20% are away for 60 or more days per year. This has a significant impact on the morale and well-being of valuable team players.…
A shift is taking place in the corporate travel market. Some travel programs are moving from straightforward traveler communications to a plan for traveler engagement. Corporate travel communication is about more than distributing a policy and ensuring that travelers know what to do in case of an incident. There’s the need to consider who –…
According to the Cruise Line International Association’s (CLIA) annual report published in June, demand for cruising is at an all-time high and has risen 68 per cent in the past ten years, with passenger numbers globally projected to hit a record 24 million by the end of 2016. This growth has been helped by businesses’…
Expense provider Concur and ride-hailing platform Uber have partnered to offer Uber for Business at no charge to Concur clients. Uber for Business offers administrator access to ride and spend dashboards, along with customized permissions and “simple management of unlimited employees. With the new integration, scheduled to go live in the fourth quarter, Concur clients…
Globally, 86 percent of travelers surveyed said a meeting conducted in-person is more effective and productive, a view consistent across every age group. Travelers in Australia, Canada, China, India, UK, and the US made a stronger endorsement, at 90 percent, on average; as did travelers with a title of VP and above (91 percent). In…
The free amenities that were once considered special perks that add value to the customer experience have become the new norm, according to The J.D. Power 2016 North America Hotel Guest Satisfaction Index Study, released this week. The study found that while overall satisfaction with hotels increased by 2 points in 2015, to 806 points…