Thirty-five years after American Airlines launched the world’s first major frequent-flyer rewards scheme – AAdvantage – it is poised to become the last of the ‘big three’ US legacy carriers to complete a fundamental revamp of its particular loyalty program. Unlike the initial scheme offered back in 1981, allocating reward points to flyers based on the…
Business Travel News’ JoAnn DeLuna has put together a concise guide to managing travel data for small and mid-size enterprises which have fewer resources to devote to the piles of data available to them. “Small firms face the same [data challenges as larger companies] and sometimes it’s even worse because of the different resources and…
Ridesharing services accounted for 46 percent of ground transportation transactions processed by expense management supplier Certify during the first quarter. The services—Uber, primarily—continually have gained ground on taxis in Certify’s quarterly reports over the past two years, gaining 4 percentage points of transaction share since the fourth quarter of 2015. Taxis lost 6 percentage points during…
While it is pretty much a photo finish, China edged past the United States in total business travel spending at the end of 2015 by a billion U.S. dollars making it the largest business travel market in the world. The two countries finished the year with $291.2 billion in spend compared to $290.2 billion, respectively,…