A Guide to Japanese Onsen Etiquette

Planning business travel to Japan? If you spend much time with Japanese colleagues there may come a time when you are invited to an onsen, a traditional natural-spring bathhouse. While Switzerland has its “terme baden”, Hungary its “furdo”, and Iceland its “hotpots”, Japan is home to the omnipresent onsen, soothing hot spring baths scattered across…

Airline Vouchers: A Primer

Unless you’re really lucky, sometime during your travels you will find yourself in a situation where an airline owes you something. Maybe it’s because of a delay, lost baggage, a rescheduled flight, whatever. When that day comes, the airline will almost surely try to settle by issuing you airline vouchers for future travel rather than…