Coming Soon: ONE Order

If you work in the travel industry, you’ve probably heard of New Distribution Capability. NDC is the airlines’ attempt, through IATA, (the International Air Transport Association) to upgrade the technology used by their indirect partners (TMCs, online booking companies and corporate online booking tools) to sell airline tickets. But, NDC is only the first of…

Boeing 737 Max Jets Grounded

With President Trump issuing an emergency order yesterday grounding the Boeing 737 Max fleet in the United States, Southwest, American and United scrambled to replace Boeing 737 Max 8s and 9s on their routes and rebook passengers as quickly as possible. A Southwest flight from Oakland to Newark landed at 7:10 p.m. EDT, Wednesday, the…

American, Hyatt Launch New Loyalty Benefits

A new World of Hyatt and American Airlines AAdvantage loyalty partnership lets you earn more rewards points & miles when you travel. You can earn World of Hyatt points on American Airlines purchases and you can earn American Airlines AAdvantage miles on Hyatt purchases. When you have an elite membership status with either loyalty program,…

Aloha Reckoning

In April 2018, a spring storm crept up on Kauai’s north shore, dumping record rainfall that generated flash floods that swept away homes, bridges, roads and crops. Most of the Garden Isle was unaffected, and Kauai went on to set a record for visitation for the ninth consecutive year. But traffic in the bucolic north…

United & ARC Test Blockchain Technology

ARC said it completed a proof of concept for the use of blockchain technology to report and settle airline tickets. ARC worked with United Airlines and Blockskye, a blockchain solutions provider, to report and settle tickets on ARC’s private blockchain. Blockchains can be private or public (private blockchains restrict who can access the network). ARC…

How to Create Successful Events

“How to create successful events?” – this was the core question of the second research phase of the “Future Meeting Space” innovation alliance. The answer, in a nutshell: to satisfy attendees, event planners should focus on knowledge transfer as well as surprising or disruptive elements that bring about a change, plus individually respond to the…

Travel Management RFP Tips

When it comes time to review your travel management company (TMC) most folks instantly start thinking about an RFP. However there are many factors to consider if the process is going to be done properly. In the following article you’ll find some helpful advice for travel managers, purchasing executives and other travel buyers who may…