The travel distribution industry is entering a period of unprecedented change — with rapidly changing consumer expectations, advances in data analysis technology and a blurring of the travel lines between the various players. Thus spoke the London School of Economics in a report released yesterday. The report identified five major disruptive factors: consumer expectations, mobile, big data and AI, regulation and travel risk. Consumers will increasingly want more choice, frictionless purchasing, inspirational shopping and personalized services in the retail sector, the report states, which will bleed into the travel industry. To read more about their predictions at Travel Weekly, click here.