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Delta Offers $200 Travel Vouchers to Travelers

After a massive worldwide failure of its systems on Monday which resulted in the cancellation of over 1,000 flights, Delta has taken steps to ensure there is no lingering resentment among the travelers who were most affected by the shutdown. The carrier is offering $200 in travel vouchers, which can be applied to future travel on Delta and Delta-Connection flights, to any customers who experienced delays over three hours, or had their flight cancelled. This shows good faith on the airline’s part as Department of Transportation rules only require them to refund tickets and rebook flights. Customers affected by the outage and who have provided their email address will be contacted today and will receive their voucher in seven to 10 business days. Customers who have not been contacted can complete a Customer Care form on www.delta.com/wecare to receive their voucher. (All travel vouchers must be used by Aug. 8, 2017.) Delta cancelled another 300 flights on Tuesday morning, as the airline works to reset its deployment of crews and aircraft. Delta’s change fee waiver has also been extended to customers traveling on Tuesday, August 9th.

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