A widespread computer outage is causing intermittent disruptions at several airports worldwide Sept. 28. Outages have impacted services at Frankfurt (FRA), London Gatwick (LGW), London Heathrow (LHR), Charles de Gaulle (CDG), and Zurich (ZRH) airports in Europe, though systems are now largely operating normally. Disruptions have also been reported at Ronald Reagan Washington National Airport (DCA) and Baltimore-Washington International Airport (BWI) in the Washington, DC, metropolitan area in the US, as well as at Singapore’s Changi Airport (SIN), O.R. Tambo International Airport (JNB) in South Africa, and Melbourne Airport (MEL) in Australia.
The cause of the outage appears to have been a software glitch affecting check-in systems used by 125 airlines; additional airports could be affected. Residual flight disruptions are possible in the coming hours as airlines work to clear any passenger backlogs.
Travelers should confirm flight schedules. Allow additional time for check-in and baggage check, as airlines may have to manually enter information.