National On Top, Again

Vehicle selection, customer service and overall value were just a few of the categories for which National Car Rental received praise, taking the top spot for the fifth year in a row in Travel + Leisure magazine’s World’s Best Awards.

National received the award at a special celebration in New York City on Tuesday honoring the top travel destinations, companies and brands around the globe, as rated by its readers. This recognition marks the 23rd year that National has qualified for the prestigious “World’s Best” list.

“We strive for excellence, and always aim to deliver the best service, value and technology for our customers,” said Don Moore, vice president of Business Rental Sales and Global Corporate Accounts for Enterprise Holdings, which owns National Car Rental as well as the Enterprise Rent-A-Car and Alamo Rent A Car brands.

In addition to the National brand, Enterprise and Alamo placed among Travel + Leisure magazine’s “Top 5 Car-Rental Providers.” This is the fifth consecutive year that all three brands have been named among the top rental car operators.

Business Travel News magazine also recently recognized National and Enterprise for their mobile app technology, quality of data reporting and consistent communication, naming them as the top two car rental brands in its annual Car Rental Survey for the fourth consecutive year.

“The hard work of our employees is the No. 1 reason Enterprise Holdings’ brands are honored and highlighted for success,” said Moore.

In 2018, for example, Enterprise Rent-A-Car was named Canada’s top trusted automobile rental brand in the Gustavson Brand Trust Index for the third year in a row. To top things off, the Temkin Experience Ratings awarded National with the Highest Customer Experience Among Car Rental Companies, and Enterprise Rent-A-Car was named Car Rental of the Year from Omega World Travel. In 2017, Money magazine ranked Alamo and Enterprise as the two best car rental brands.

As the world’s largest car rental provider as measured by revenue and fleet, Enterprise Holdings operates – through its independent regional subsidiaries and franchise partners – an integrated global network of more than 10,000 fully staffed neighborhood and airport locations across more than 90 countries and territories.

The “World’s Best” Awards appear in the August 2018 issue of Travel + Leisure magazine, on sale today, and online at this link:

Leave a Comment