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The latest business travel insights, technology trends, vacation specials and travel tips!

A Guide to Japanese Onsen Etiquette

Planning business travel to Japan? If you spend much time with Japanese colleagues there may come a time when you are invited to an onsen, a traditional natural-spring bathhouse. While Switzerland has its “terme baden”, Hungary its “furdo”, and Iceland its “hotpots”, Japan is home to the omnipresent onsen, soothing hot spring baths scattered across…

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Flyer’s Rights: A Primer

What recourse do you have when a flight is canceled or delayed, or the airline changes its schedule, or loses or delays a checked bag or bumps you from a flight? Even though the U.S. Department of Transportation (DOT) and European regulators promulgate and enforce consumer protections, there are probably fewer rights than you think,…

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3 Must-Have T&E Expense Reporting Software Features

Two great threats to a business’s wellbeing and bottom line are subversive and unnoticed expenses. Most of these errors occur within an outdated system.   Modern reporting features can track spending better, save you a great deal of money, and keep your travelers compliant.   With its financial repercussions, unruly travel and expense management can’t be overlooked. Here are three T&E expense reporting features that will help you stay ahead of problematic spending.   1. Reporting Integration   Integrating your T&E…

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8 Smart Business Travel Hacks

Corporate travel can be hectic will all its moving parts. From booking to planning meetings, and ensuring all your work gets done, it can be a stressful time. However, many of these mental burdens can be alleviated with simple, time-saving tricks.   Although the itinerary supplied by your business travel agency will help, here are some travel hacks that will free up your time while…

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Travel Insight: Millennials

Millennials are now the largest demographic group. It’d be hard to miss that news, unless you’ve spent the past couple years in a cave, disconnected. Countless articles and research papers have been written about this massive group — 79 million in the US and nearly 14 million in the UK. Representing 25% of US business…

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Airline Vouchers: A Primer

Unless you’re really lucky, sometime during your travels you will find yourself in a situation where an airline owes you something. Maybe it’s because of a delay, lost baggage, a rescheduled flight, whatever. When that day comes, the airline will almost surely try to settle by issuing you airline vouchers for future travel rather than…

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Hotels: The Cost of Loyalty Schemes

Hotel loyalty schemes are a crucial element of the branded chains’ strategies, but they can come at a cost. This time next summer Marriott International CEO Arne Sorenson will be hoping that a crucial element of last autumn’s $13 billion acquisition of rival Starwood Hotels – creating the world’s biggest hotelier in the process –…

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United: Are You Sure You Want These Low Fares?

An airline industry first took place this week. An airline, United, sent out a communique asking travelers if they really wanted to buy their lowest fare. The email began with “Basic Economy fares, which were created for our customers who may be more price-sensitive and come with some important restrictions, may not be for everyone…”.…

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Insider Tips: Coping With Airline Delays

Chronic overbooking and other controversies may have rocked the airline industry this year, but that doesn’t mean that flight attendants or desk agents deserve to bear the brunt of your travel frustrations. As we all know, flights get delayed, delayed again, stuck on the runway or straight-up canceled. There are only so many things you…

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Delta Now Selling Single Leg Upgrades

Airlines haven’t been offering great news about upgrades recently—at least not free ones. Having lowered upfront fares, carriers are now selling more seats for actual money, thus offering fewer upgrades for points. That makes airlines more money, but doesn’t make travelers with status happy. The silver lining here, of course, has been surprisingly low-cost business…

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