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The latest business travel insights, technology trends, vacation specials and travel tips!

Americans Are Vacation Deprived

Another summer in the United States, another summer where half the country only dreamed of a real vacation. As in summers past, a vast swath of Americans did not take time off to hit the beach, take a road trip, visit a national park, or explore countries beyond their borders. The lack of vacation time taken by…

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The State of Airline Upgrades

Until recently, if you had even mid-tier elite status with an airline, you could bet on getting upgraded from economy to business or first class on many, if not most, of your flights. Not anymore. These days, scoring a free upgrade has become the exception rather than the rule of frequent flying. Here’s why—and what…

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Holding Business Conferences on a Cruise Ship

According to the Cruise Line International Association’s (CLIA) annual report published in June, demand for cruising is at an all-time high and has risen 68 per cent in the past ten years, with passenger numbers globally projected to hit a record 24 million by the end of 2016. This growth has been helped by busi­nesses’…

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Uber for Business Partners with Concur

Expense provider Concur and ride-hailing platform Uber have partnered to offer Uber for Business at no charge to Concur clients. Uber for Business offers administrator access to ride and spend dashboards, along with customized permissions and “simple management of unlimited employees. With the new integration, scheduled to go live in the fourth quarter, Concur clients…

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Study: Meeting In Person Most Effective & Productive

Globally, 86 percent of travelers surveyed said a meeting conducted in-person is more effective and productive, a view consistent across every age group. Travelers in Australia, Canada, China, India, UK, and the US made a stronger endorsement, at 90 percent, on average; as did travelers with a title of VP and above (91 percent). In…

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Hotel Industry Hits Plateau In Consumer Satisfaction

The free amenities that were once considered special perks that add value to the customer experience have become the new norm, according to The J.D. Power 2016 North America Hotel Guest Satisfaction Index Study, released this week. The study found that while overall satisfaction with hotels increased by 2 points in 2015, to 806 points…

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Is the Golden Era of Frequent-Flyer Benefits Over?

Thirty-five years after American Airlines launched the world’s first major frequent-flyer rewards scheme – AAd­vantage – it is poised to become the last of the ‘big three’ US legacy carriers to complete a fundamental revamp of its particular loyalty program. Unlike the initial scheme offered back in 1981, allocating reward points to flyers based on the…

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Worst Airports for Customs/Immigration Lines

If you’re traveling abroad this summer, the time you’ll spend waiting in line to get through Customs & Border Protection (CBP) on your return could be torturous – or it could be pleasantly brief. It all depends on the airport you come back through. A new study from MileCards.com warns that the longest CBP lines will…

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Global Entry vs TSA PreCheck: Which Is Better?

With TSA wait times on the rise and no easy solution in sight, TSA PreCheck—the paid program that gives passengers a fast track through security—looks like an increasingly wise investment. But don’t get your wallet out just yet. Is throwing money at the problem institution really the answer? Or is there a better alternative for speeding…

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Common Taxi Scams, and How to Avoid Them

Taxi drivers are a diverse lot. From the white-gloved drivers of Japan to the proud professionals of the United Kingdom and Ireland that must pass rigorous local geography tests before taking to the wheel, most are out to make an honest living. In other places, regulations are patchwork (or nonexistent) and drivers and operators may…

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