How do you know you have a top-notch travel agent? Here are a few signs: They don’t take an hour to get the details of your reservation. Everyone loves a personable conversation. Your agent can chit-chat, make recommendations for your destination and even ask about your children, and yet not waste your time. But if…
Travelers aren’t created alike. There are those who never cause any trouble. They always book in advance, always use preferred suppliers and never misplace itineraries or receipts. Their expense reports are flawless, and they never, ever, complain. Then there are the other kind…And that’s not to say travel isn’t frustrating for everyone right now, with…
The part of your corporate travel policy which deals with refilling the gas tank of a rental car can have a big impact on your travel spend, especially if you have a large number of travelers who like to rent cars. The fact that gas is overly expensive at the moment just adds fuel to…
Everybody loves their travel agent. (Whether they should or not. That’s a hot topic for another time…) But, it is true. That time the CEO was stuck in Reno and airports were snowed out all across the Northwest and your travel agent saved the day and got him home in no time flat. These kinds…
While it may seem counter-intuitive to suggest that an event that had such a drastic, negative effect on an industry, will eventually become a great boon, boosting volume moving forward…it’s quite likely that may be the case. Two factors contribute to this point of view… Factor #1: Telecommuting The following telecommuting/remote work statistics were compiled…
Sold-out situations sometimes require extraordinary solutions. Flight times may not match up, or worse a traveler is stranded after a cancellation. Or perhaps it’s the weather making life hard for travelers. Whatever the situation, the best travel agents will already know most of these and can shift plans to accommodate travel when the first choice…
We work with a lot of travel managers. And the funny thing we’ve noticed is that while they are all different, we often see many traits and tendencies which are alike. Attention to detail is one…all travel managers have good attention to detail, it’s in the blood. Beyond that, many travel managers have other similarities…
As corporate travelers begin heading back out in the world it pays to take a look, once again, at cultural differences and examine those cultural norms which are taken for granted in other countries, but may present stumbling blocks to American attempting to do business overseas. When meeting with your counterparts in foreign countries, there…
As a certified Concur Travel & Expense support partner, we hear from travelers every day looking for ideas for getting the most from their online booking tool. One of our standard suggestions is that they consider the benefits of adding TripIt to their travel platform as a way to enhance the benefits they already enjoy…
That’s right, saving money with your travel program isn’t rocket science. It’s actually easy to make an impact on your travel spend if you know what to do, and most importantly, you have the right travel management partner. Having a managed corporate travel program —where an external travel management company, who manages the booking, budgeting,…